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Frequently Asked Questions

Everything you need to know is in this list

How do I prepare my files for archiving?

This is a simple process. Follow our step-by-step guide here.

I don’t think I have enough files to be able to use your service. Is there a minimum amount?

No. You can store as many, or as few boxes as you want with us.

How do I get my boxes back?

Thanks to an easy-to-use online portal, you can easily see a full list of all the boxes you have in storage, their location, together with their list of barcodes. Here you will be able to request boxes and files, which will then be delivered to you.

How long does it take for my boxes to be delivered back to me?

Your box or boxes will be delivered to you within hours.

I need my files immediately. Do you offer an urgent delivery?

Yes. We offer urgent deliveries at a minimal charge.

How do I know my boxes will be safe?

We offer state-of-the-art storage with security features unique to Malta. Click here to find out more.

Where are your warehouses based?

Our purposely-built document storage facility is located in Mriehel and other central locations.